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Browse the most common articles, check the FAQ, or get in touch directly — we usually reply the same day.
FAQ
Quick answers.
Some cats need a few sessions to engage. Start with the bird channel (highest engagement rate), in a quiet room, with you nearby. Cats often watch passively for 1–2 sessions before they fully tune in. Don't force it.
iOS pauses most apps when the screen locks. In Settings → Display & Brightness, set Auto-Lock to Never on the device running Cat Cam. We're working on a background mode for a future update.
Make sure both devices are on the same Wi-Fi network and your Apple TV is on the latest tvOS. From the Mibbles in-app player, tap the AirPlay icon (top-right) and pick your Apple TV. If it doesn't appear, restart both devices.
In Mibbles, go to Settings → Account → Delete account. We remove your profile, cat profiles, and all on-device data immediately. There's no server-side data to delete because we don't store any.
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